However, the Academic Registrar, Eldred Kyomuhangi Manyindo, says that they were forced to postpone some papers due to the failure of the system to handle a large number of submissions. This affected papers that were scheduled for September 30th, October 1st, 2nd, and 3rd. The affected exams will now take place from October 13th to 16th.
“The school is experiencing technical challenges with the Makerere University Business School E-learning platform (MUBSEP) that are being addressed. Due to these challenges, the exams have been postponed and will be completed on October 17th,” Manyindo says in a circular to students.
Brenda Nanfuma, one of those affected by the system breakdown, says that she was supposed to complete her exams on Saturday this week. She, however, says that due to the faulty system she has to continue with other papers next week.
Joseph Akampa, a student of diploma in business administration at MUBS explains that he was supposed to do his computer application exams last week on Saturday but it was forwarded to Sunday this week. He says this is the second time for this particular paper to be postponed. “I have only finished one paper and am left with four more papers to do. Computer applications has been pushed again to Sunday this week,” Akampa says.
Makerere University Business School E-learning center on Thursday referred students to heads of departments and deans to handle the issues surrounding submission and late submission of examinations. According to a circular issued by the E-learning center, examinations that will be submitted to private staff addresses like emails will not be marked by lecturers.
“Do not submit your examinations on any private staff email. Your examinations will not be considered. Seek guidance from your respective heads of department or deans of faculty on how to proceed,” reads the circular.
The Nakawa-based institution had not held exams since the second Covid-19 lockdown was announced in June. The system broke down and the website was put under maintenance ahead of their long-awaited exams. This is not the first technical problem that has been experienced by MUBS, the institution faced a system breakdown at the start of the online examinations.
“The MUBS E-learning platform will not be available today. Sorry for the inconvenience and we appreciate your cooperation,” read a notification on the website. MUBS and other universities like Makerere, Ndejje University among others opted for online examinations when the government announced the second lockdown.